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Reviews
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Art on Aug 20, 2020
5 out of 5 starsTook a while to make and receive, but turned out absolutely amazing!
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Christopher on Jul 10, 2020
5 out of 5 starsThe canvas map and float frame are a very nice combination. I am pleased with the product, and even more pleased with the customer service -- excellent experience overall.
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Maria V. on Jul 7, 2020
5 out of 5 starsPurchased map as a Father's Day gift for my husband. He loved it! Customization made it all the more special. This was my first purchase with Etsy and the Seller was extremely easy to work with. They responded quickly to questions and my order shipped on time. I couldn't be more pleased. Definitely recommend this item and seller.
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Jill Kares on Jul 7, 2020
5 out of 5 starsThe map is beautiful and is fun to interact with. The shop was super responsive as well.
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khertelphotography on Jun 22, 2020
5 out of 5 starsLooks amazing! It took me a long time to find a map that I wanted. This one is perfect! Thank you!
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Stephen on Jun 18, 2020
5 out of 5 starsThe map exceeded expectations. The detail on the map itself is clear and concise (sometimes decorative maps are not up to cartographical standards). The message I selected to be printed on top was well executed. I am very pleased with this purchase.
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Mary Morgan on Jun 11, 2020
5 out of 5 starsI was so happy with my pushpin map!! I ordered this for my husband for our anniversary, and he couldn’t believe how cool and unique it was...we hung it up that night! Also, I couldn’t believe how quickly it came in. I ordered it a little later than I probably should have, and I was nervous that it might not make it in time so I included a message explaining this. They responded within the hour to assure me it would be there on time, and it arrived within DAYS. Could not be happier with this purchase!! :)
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Joey on Jun 10, 2020
5 out of 5 starsVery quick responses to all inquiries and finished product arrived quickly and in perfect condition. Easy buyer to work with and outstanding results!! This was a gift for my wife for our first anniversary and turned out exactly as I was hoping. Would absolutely recommend!
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Lisa on Jun 9, 2020
5 out of 5 starsThis was the perfect gift for my one year wedding anniversary with my husband. Paper is the theme and I thought this would fit the theme. And the fact we love to travel was a double bonus. The delivery was super fast and the map was of high quality and professionally created. Thank you so much
About pushpinmap
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Message from the owners
Shop members
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Ashley Gibbons
Owner
I enjoy working with our customers to ensure they are fully satisfied and have a great shopping experience with us. If there is anything I can do to help your experience with us, please send me a message. I am grateful you are here : )
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Eric Gibbons
Owner
I started designing custom prints in 2015, shortly after our first child was born. Starting a family business has given me a new appreciation for relationships; now, celebrating relationships is a focal point of the designs I create.
Production partners
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Framed Prints and Mounted Maps
Pittsburgh, PA
All items are designed by Eric and personalized by Ashley or Anthony. Framed prints and mounted maps are printed and shipped from Pittsburgh, PA. We selected this print shop for its speed and quality after testing several other shops.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
More information
Frequently asked questions
What happens if item is damaged during shipment?
We will replace your item at no cost to you. Please send us photos of the damaged item, as this helps us work with the shipping carrier to prevent future damages.
What happens if my design arrives with the incorrect information? (Wrong personalization details, wrong proof printed, etc.)
If it is our mistake (we incorrectly used the information you provided), we will remake your design and replace it at no cost to you. If the mistake is yours (the information provided to us was incorrect), we will correct the design for you at a reduced cost to cover materials, shipping, and design time.
What if I need to change the shipping address?
We accept address changes within 1 business day of purchase if no proof is requested, or up to when you approve the design for printing (if you requested a proof). Address change requests outside of these times will be handled as best we can, but we cannot guarantee delivery to the new address and will not be liable for replacement or refund of said order.
***Please note that we manually update addresses on an affiliate website, but new addresses do not automatically update in Etsy's system. Therefore, if a customer chooses to update their address, the original will still appear on Etsy's shipping receipt.
What if my item was shipped to the wrong address?
If this is our mistake (see FAQ, above), we will reship your order if it is returned to us or make and ship a new item to you at no cost. If this is your mistake, we can reship the item to you for the cost of shipping or we can remake and ship a new design to you at a reduced rate to cover materials and shipping.
What if my item is lost in the mail?
If you do not receive your order within a reasonable time following our expected delivery date for your order, we will consider the order lost and replace it at no cost to you. If your item's tracking information says “delivered,” and you did not receive the package, please wait 2-3 business days, as sometimes orders show up after they are considered “delivered” by the shipping carrier. If you do not ultimately receive your package labeled “delivered,” please let us know and we will replace it for you.
Will you call the shipping provider for me?
Not at this time. We are a small business and spend all of our time creating designs, fulfilling orders, and replying to customer messages.
Can I see a proof before I make a purchase?
Not at this time. We are a small business and give priority to our current customers to ensure they have a great experience shopping with us.
Why haven't I received a response to my message?
A lack of a response from us does not mean your order isn’t being monitored. We understand how important it is to get you timely information about your order and we strive to answer messages within 24 hours.
During busy seasons, however, it can take us up to 1-2 business days to respond to a message. If you don’t hear back from us within 2 business days of sending us a message, please resend it as we may not have received it or seen it.
Can you communicate through email?
We initially send proofs via Etsy Message, even when proof by email is requested.
What are your business hours?
Monday through Friday, 8am to 5pm CST. Excludes United States Post Office holidays.
Seller details
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